They can also be more convenient for some people, for example, if you do not like to use the phone, or you find it difficult to call the surgery because of work or caring commitments. This can help you get the right care when you need it. a text or email, for example with further information or inviting you for an appointmentĪn online form is a quick and easy way of letting your GP surgery know what's wrong or raising a query or concern.The GP surgery's medical team will use the information you've provided to make sure you get the help that's right for you. They'll usually respond within 2 working days, but often much sooner.ĭo not use an online form if your medical problem is urgent. Your GP surgery will usually send you an automated message straight away by text or email to confirm that they've received the online form and to tell you how quickly they'll respond. If you find it difficult to complete the form or you do not want to use it, you can call or visit the surgery. Just answer the questions and follow the online instructions. You may also be able to use the NHS App to access the form. You can complete the form via your GP surgery's website.įind your GP surgery to get their website details. Your GP surgery will use the information you give them to make sure you get the right help. This could be either about your own health or on behalf of someone you care for. You can use the form to let a GP know about any symptoms you're having, ask a question or follow up about something. You can usually contact your GP surgery using a secure and confidential online form on their website.
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